Contact Us


OneCard ID Services is located in Founders Memorial Library, room 104. We will be glad to answer any questions you have or help troubleshoot your OneCard ID. We will try to return your message by the next business day.

Office Location

OneCard ID Services
NIU - DeKalb Campus
Founders Memorial Library, Room 104

Mailing Address

OneCard ID Services
Northern Illinois University
1425 W. Lincoln Highway
DeKalb, IL 60115-2828

Phone: 815-753-9569
FAX: 815-753-9080

Email:, or fill out our email form

Hours of Operation

Monday - Friday
8:15 a.m. to 4 p.m.

Closed Saturday, Sunday and university holidays

MyOneCard Account Information Access

Log in to MyOneCard with your student Z-ID and password to access your OneCard account information 24/7.